Rakuten Insight Opens Malaysia Office

Kuala Lumpur, October 1, 2018 – Rakuten Insight Global, Inc., a wholly-owned online market research subsidiary of Rakuten, Inc., a global leader in internet services headquartered in Tokyo, today announced it is expanding its operations in Asia with the opening of Rakuten Insight Malaysia, its eleventh location and eighth office in the Asia region.

Establishing Rakuten Insight Malaysia has an important meaning to continue Rakuten Insight’s deep involvement in Asia and pursue local expertise. The new office will allow Rakuten Insight to work more closely with its clients in Malaysia and the region.

Rakuten Insight Malaysia will function as a local point of contact for Malaysian clients. In addition, it will serve as an off-shore market research hub to drive business development and provide multi-lingual and multi-functional operational support for clients based across Southeast Asia. The local team will be led by former Nielsen executive, Collin Leow.

“Today is another step in our commitment to provide clients across Asia with impactful online market research,” said Atsushi “Tomas” Tamura, CEO of Rakuten Insight.
“The addition of our Malaysia office will also allow us better access to a country that shows exceptional growth potential for our business.”


Rakuten Insight strongly believes that online market research is the future of the industry in the region. Malaysia holds a strategic position in Southeast Asia with more than 140,000 online research members currently. This number is expected to grow further to fulfill the growing needs of online panels by various industries.

Moving forward, Rakuten Insight will look to continue meeting demand for market research in Southeast Asia and accelerate the enhancement of its proprietary panel while leveraging the unique opportunities that are provided through the Rakuten ecosystem in the Asian market.

About Rakuten

Rakuten, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to more than 1.2 billion members around the world. The Rakuten Group has over 15,000 employees, and operations in 30 countries and regions.
For more information visit https://global.rakuten.com/corp/

About Rakuten Insight Global

Rakuten Insight Global, Inc. is a wholly-owned online market research subsidiary company of Rakuten, Inc., a global leader in internet services headquartered in Tokyo. Rakuten Insight was established in 1997 as AIP Corporation and became part the Rakuten Group in 2014. Rakuten Insight Global possesses a research panel focusing on 12 countries and regions in Asia and a panel network covering 60 countries and regions. With offices in 11 countries Rakuten Insight provides market research for over 400 companies around the world.
For more information visit https://insight.rakuten.com/

Media Contacts

Rakuten Corporate Communications
Email: global-pr@mail.rakuten.com
Phone: +81 50-5817-1104

Rakuten Insight Marketing and Communications
Email: rig-press@mail.rakuten.com
Phone: +81-50-5581-1710
Share this

Follow Us on

Subscribe to Our Newsletter

Sign up to our newsletter subscription and get our original survey reports