About us

For over 25 years, Rakuten Insight Global has been at the forefront of consumer market research data collection. By combining our first-party data with the highest levels of quality assurance processes, Rakuten Insight Global has remained our clients’ trusted research partner for Asia, US & Beyond.

Our proprietary, double opt-in online panels have been developed throughout 12 major Asian markets & the US. All of the panels are managed by dedicated local support teams and meet the highest industry standards. The Rakuten Insight Global team offers 24-hour coverage from 11 worldwide locations, providing exceptional service for 500+ clients across the globe.

Rakuten Insight Global is tasked with leveraging the first-party membership assets of the Rakuten Group for market research purposes. Having access to such a diverse and unique group of research participants allows Rakuten Insight to remain at the forefront of online research.

Our Mission

For Asia, US & Beyond, Rakuten Insight Global provides market research buyers with quality-assured, first-party data to empower businesses to make informed decisions which have a meaningful impact on society.

Our Story

More than 25 years ago, the predecessor to Rakuten Insight Global started in a classroom of a Tokyo university, by several Japanese and Asian students who believed in the potential opportunities of Asia and identified the need for local languages to be accessible on the newly invented Internet. They formed a collaboration and launched a multilingual portal website for Asian audiences in 1997, when the Internet was in its infancy.

Online research solutions being very limited at that time, the company that would become Rakuten Insight Global grew into a pioneer of Asian online sample providers recruiting respondents from their member database and networks, serving both domestic Japanese and international clients. To give an idea of scale, Rakuten Insight Global is either the largest or the second-largest panel in all of our markets apart from China & US, where we are aiming to aggressively grow. Our jewel in the crown is our Japan panel. Together with trusted local partnerships where needed, the company offers high-quality samples to researchers across the globe. In 2022, Rakuten Insight Global successfully launched its panel in the US, the number 1 Market Research market in the world.

Company Profile

Company name

Rakuten Insight Global, Inc.

Founded

Founded June 18, 1997

Capital

75 million yen

Shareholder

Rakuten Group, Inc.

Board of Directors and Executive Officers
ChairmanHidefumi Watanabe
(President and Representative Director, Rakuten Insight, Inc.)
President Executive Officer Momoko Kishigami
Executive Officer Adam Birss
Executive Officer Hiroshi Terashima
AuditorJunichi Tani

Office Locations

  • NOIDA
    Rakuten Insight India Private Limited
    Logix Park A4 & 5 2nd Floor Sector-16,
    Noida- Uttar Pradesh- 201301, India
    TEL: +91-120-4111096

  • TOKYO(CORPORATE HQ)
    Rakuten Insight Global, Inc.
    Rakuten Crimson House,1-14-1 Tamagawa,
    Setagaya-ku, Tokyo 158-0094
    +81-50-5581-1710

  • LONDON
    Rakuten Insight UK Limited
    Vintners Place,
    68 Upper Thames Street,
    London EC4V 2AF UNITED KINGDOM
    +44-20-7427-8120

  • SINGAPORE
    Rakuten Insight Singapore Pte. Ltd.
    138 Market Street, #20-01,
    CapitaGreen, Singapore 048946
    +65-6735-1987

  • SHANGHAI
    Rakuten Insight China Co., Ltd.
    Room 2203AB, United Power International Plaza,
    No.1158 Jiangning Road,
    Putuo District, Shanghai 200063, China
    +86-21-6352-5550

  • SEOUL
    Rakuten Insight Korea Co., Ltd.
    3089, 3F, SeoulFinanceCenter, 136, Sejong-Daero
    Jung-gu, Seoul, 04520, Republic of Korea
    +82-2-6958-5651

  • NEW YORK
    Rakuten Insight USA Co., Ltd.
    215 Park Avenue South, 2nd Floor,
    New York, NY 10003 USA
    +1-646-829-0560

  • HONG KONG
    Rakuten Insight Singapore Pte. Ltd.
    Unit 1405-6 Level 14, Everglory Centre,
    1B Kimberley Street,
    Tsim Sha Tsui, Kowloon, Hong Kong
    +852 9146 9795

  • TAIPEI Office
    11F No.51, Section 3, Minsheng E.Rd.,
    Zhongshan District, Taipei City
    +886-2-2516-6186 #6701

  • KUALA LUMPUR
    Rakuten Insight Malaysia SDN BHD
    Unit 01-07, Level 1, Tower A,
    Jalan Kerinchi, 59200 Kuala Lumpur
    Wilayah Persekutuan, Malaysia
    +60-3-9770-2438

  • BUCHAREST
    Rakuten Insight UK Limited
    3 Occidentului St, 4th Floor,
    Bucharest, 010981, Romania

TOKYO(CORPORATE HQ)
Rakuten Insight Global, Inc.

Rakuten Crimson House,
1-14-1 Tamagawa,
Setagaya-ku, Tokyo 158-0094
TEL: +81-50-5581-1710
FAX: +81-3-6670-5006

TAIPEI Office

11F No.51, Section 3, Minsheng E.Rd.,
Zhongshan District, Taipei City
TEL: +886-2-2516-6186 #6701

HONG KONG
Rakuten Insight Singapore Pte. Ltd.

Unit 1405-6 Level 14, Everglory Centre,
1B Kimberley Street,
Tsim Sha Tsui, Kowloon, Hong Kong
TEL: +852 9146 9795

SHANGHAI
Rakuten Insight China Co., Ltd.

Room 2203AB, United Power International Plaza,
No.1158 Jiangning Road,
Putuo District, Shanghai 200063, China
TEL: +86-21-6352-5550

SEOUL
Rakuten Insight Korea Co., Ltd.

3089, 3F, SeoulFinanceCenter,
136, Sejong-Daero, Jung-gu,
Seoul, 04520, Republic of Korea
TEL: +82-2-6958-5651

KUALA LUMPUR
Rakuten Insight Malaysia SDN BHD

Unit 01-07, Level 1, Tower A,
Jalan Kerinchi, 59200 Kuala Lumpur
Wilayah Persekutuan, Malaysia
TEL: +60-3-9770-2438

SINGAPORE
Rakuten Insight Singapore Pte. Ltd.

138 Market Street, #20-01,
CapitaGreen, Singapore 048946
TEL: +65-6735-1987

NOIDA
Rakuten Insight India Private Limited

Logix Park A 4 & 5 2nd Floor Sector-16,
Noida- Uttar Pradesh- 201301, India
TEL: +91-120-4111096

NEW YORK
Rakuten Insight USA Co., Ltd.

215 Park Avenue South, 2nd Floor,
New York, NY 10003 USA
TEL: +1-646-829-0560

LONDON
Rakuten Insight UK Limited

Vintners Place,
68 Upper Thames Street,
London EC4V 2AF UNITED KINGDOM
TEL: +44-20-7427-8120

BUCHAREST
Rakuten Insight UK Limited

3 Occidentului St, 4th Floor,
Bucharest, 010981, Romania