Quality Panels and Local Expertise in Asia, US & Beyond

When was the last time you received authentic local feedback for your surveys to ensure the highest quality online data? Rakuten Insight does this every single time. We provide a rich blend of authentic local insight and premium proprietary panels to clients who are looking for quick, affordable, and, most of all, reliable online samples in Asia & US.

We differentiate ourselves by staffing local native project managers to ensure your surveys and sampling plans are truly localized. Rakuten Insight ensures our experienced project managers will make sure your research solutions are delivered faster than ever before, without the usual compromise of quality.

Together with trusted local partnerships where needed, Rakuten Insight delivers quality first-party data to empower you to make informed decisions which have a meaningful impact on society.

Overall satisfaction with sales department

Overall satisfaction with project management

Delivery to agreed sample size and quotas

Delivery to agreed project timelines

Quality of Panel/Sample

Accuracy of Data File(s) / Tables delivered

Quality of Survey Link programmed

Proactive communication & offering of solutions

Time to program, set-up and launch

Project managers' understanding of project

Project managers' turnaround/response time

Results of our Client Satisfaction Survey. Top 2 Box (Extremely Satisfied/Very Satisfied). N= 568. June 2021 – June 2022

For over 25 years, Rakuten Insight has been a pioneer of online research in Asia.

With Asian values such as Kaizen (continuous quality improvement), Omotenashi (client service mindset) and Shikumika (process evolution) at its core, Rakuten Insight established a proprietary panel in US in 2022.

By leveraging centralized local expertise nurtured by our multi-cultural team, Rakuten Insight is dedicated to quality assurance in terms of panel, operation, and system; Three aspects to deliver reliable research result for our valuable clients.

For more information
Rakuten Insight Local Fact Book
Panel Quality Control Procedures

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