Local Expertise and Quality Panels in Asia and Beyond
When was the last time you received authentic local feedback for your surveys to ensure the highest quality online data? Rakuten Insight does this every single time. We provide a rich blend of authentic Asian local insight and premium proprietary panels to clients who are looking for quick, affordable, and most of all, reliable Asian online samples.
We differentiate ourselves by staffing local native project managers to ensure your surveys and sampling plans are truly localized. Rakuten Insight ensures our experienced native project managers will make sure your research solutions delivered faster than ever before, without the usual compromise of quality. Rakuten Insight delivers quick, affordable, and most of all, reliable online data for your Asian research needs.
Overall satisfaction with sales department
Overall satisfaction with project management
Delivery to agreed sample size and quotas
Delivery to agreed project timelines
Quality of Panel/Sample
Accuracy of Data File(s) / Tables delivered
Quality of Survey Link programmed
Proactive communication & offering of solutions
Time to program, set-up and launch
Project managers' understanding of project
Project managers' turnaround/response time
Results of our Client Satisfaction Survey. Top 2 Box (Extremely Satisfied/Very Satisfied). N= 585. Jan – Dec 2017
As the pioneer & expert of online research in Asia, Rakuten Insight is dedicated to the continuous quality improvement via various process evolution and technology development.
By leveraging centralized local expertise nurtured by our multi-cultural team, Rakuten Insight is dedicated to quality assurance in terms of panel, operation, and system; Three aspects to deliver reliable research result for our valuable clients.