Malaysia has decided to further extend the Movement Control Order (MCO) by another 14 days until Apr 28. The extension of the MCO was to give space for medical personnel to combat the spread of COVID-19 and prevent its re-emergence in the community.

In the light of these events, we have released a report that gives insights on how Malaysia consumers are coping with COVID-19 since the Movement Control Order was implemented. The report is based on the results of 3 studies conducted one week apart that surveyed 25-65 y.o. respondents from Rakuten Insight online panel. Few findings from the report:

• • • With Covid-19 infections increasing, Malaysians are feeling more concerned about the virus. Majority of Malaysians agree that the Movement Control Order (MCO) was a good move and are confident that the authorities will be able to manage it well. Most Malaysians are also compliant with the MCO, only leaving their homes when they have to.
    • Most Malaysians believe that the virus outbreak will end by this year. The economic situation though, is only expected to recover by 2021. More Malaysians are now being financially impacted in comparison to prior MCO implementation.
    • As we enter Week 3 of the Movement Control Order (MCO), online shopping has been increasing for both grocery shopping and online shopping platforms. Respondents are also purchasing grocery items via online shopping platforms.
    • Respondents are also seen to be more conservative when it comes to investments after the Movement Control Order (MCO) was implemented. However, there is an increase of intention to purchase both medical and life/general insurance once the Movement Control Order (MCO) was implemented.
    • With the increase of Covid-19 cases, respondents are more likely to be conservative with outings once the Movement Control Order (MCO) is lifted

For more details, below the full report available for download: