Navigating the New Financial Reality

Rising costs are changing how households handle money. Rakuten Insight surveyed 309 respondents in Singapore and 306 in Malaysia, while Supermom Pulse listened to more than 2,100 finance-related conversations in private parenting groups. Together they show how people are protecting their budgets, where digital banking fits, and what it takes for a financial brand to earn a place in the household.

Singapore and Malaysia at a glance

Caution comes first

The cost of living tops every other worry in both markets. Most respondents cut back on non-essential spending and build emergency savings before they think about better rates or investing.

Digital banking is mainstream, but trust sets the ceiling

Six in ten respondents already hold a digital-only account in both markets. Security, fraud and privacy concerns are still the top reason for hesitation, and clear, honest fees matter more than rewards to most respondents.

Growth travels through people

Family and friends are the top discovery channel in both markets. Influencer endorsement plays a smaller role in Singapore, where 34% say it is crucial to trust, compared to 43% in Malaysia.

Download the reports

Enter your details below to receive both the Singapore and Malaysia reports, including the Supermom Pulse qualitative findings.

Navigating Rising Costs

* indicates required
Please input your work email address

Made in collaboration with Supermom.
Supermom is Southeast Asia's largest parenting community platform, connecting brands with mothers across the region. Discover more from Supermom.

Want the data behind the story, or research built for your brand?
Talk to the Rakuten Insight team about custom research in Singapore, Malaysia and across Asia.

Related articles: Malaysia Cost Pressure Pulse 2026 – wave 1, wave 2, Thailand Cost Pressure Pulse 2026 – wave 1, wave 2

For more infographics, updates and our original survey reports, follow us on LinkedIn or subscribe to our newsletter at the bottom of the page.

Share this

Follow Us

Subscribe to Our Newsletter

Sign up to our newsletter subscription and get our original survey reports