About Us

Rakuten Insight

Established: June 18, 1997

News Release

Rakuten Insight opens Bucharest branch (September 9, 2019)
Rakuten Insight Announces Change of Leadership (March 1, 2019)
Rakuten Insight Opens Malaysia Office (October 1, 2018)

Office Locations

  • NOIDA
    Rakuten Insight India Private Limited
    Logix Park A4 & 5 2nd Floor Sector-16,
    Noida- Uttar Pradesh- 201301, India
    TEL: +91-120-4111096

  • TOKYO(CORPORATE HQ)
    Rakuten Insight Global, Inc.
    Rakuten Crimson House,1-14-1 Tamagawa,
    Setagaya-ku, Tokyo 158-0094
    +81-50-5581-1710

  • LONDON
    Rakuten Insight UK Limited
    71 Queen Victoria St,
    London EC4V 4AY UNITED KINGDOM
    +44-20-7427-8183

  • SINGAPORE
    Rakuten Insight Singapore Pte. Ltd.
    138 Market Street, #32-01,
    CapitaGreen, Singapore 048946
    +65-6735-1987

  • SHANGHAI
    Rakuten Insight China Co., Ltd.
    18C, Global Harbor Office Tower B,
    No. 1188 Kaixuan North Rd,
    Putuo District, Shanghai 200063, China
    +86-21-6352-5550

  • SEOUL
    Rakuten Insight Korea Co., Ltd.
    3F Concordian, 76, Saemunan-ro,
    Jongno-gu, Seoul, 03185, Korea
    +82-2-3472-5651

  • NEW YORK
    Rakuten Insight USA Co., Ltd.
    215 Park Avenue South, 2nd Floor,
    New York, NY 10003 USA
    +1-646-829-0560

  • HONG KONG
    Rakuten Insight Singapore Pte. Ltd.
    Level 1, Everglory Centre, 1B Kimberley Street,
    Tsim Sha Tsui, Kowloon, Hong Kong

  • TAIPEI Office
    11F No.51, Section 3, Minsheng E.Rd.,
    Zhongshan District, Taipei City
    +886-2-2516-6186 #6701

  • KUALA LUMPUR
    Rakuten Insight Malaysia SDN BHD
    Unit 01-07, Level 1, Tower A,
    Jalan Kerinchi, 59200 Kuala Lumpur
    Wilayah Persekutuan, Malaysia
    +60-3-9770-2438

  • BUCHAREST
    Rakuten Insight UK Limited
    3 Occidentului St, 4th Floor,
    Bucharest, 010981, Romania

TOKYO(CORPORATE HQ)
Rakuten Insight Global, Inc.

Rakuten Crimson House,
1-14-1 Tamagawa,
Setagaya-ku, Tokyo 158-0094
TEL : +81-50-5581-1710
FAX : +81-3-6670-5006

TAIPEI Office

11F No.51, Section 3, Minsheng E.Rd.,
Zhongshan District, Taipei City
TEL :+886-2-2516-6186 #6701

HONG KONG
Rakuten Insight Singapore Pte. Ltd.

Level 1, Everglory Centre, 1B Kimberley Street,
Tsim Sha Tsui, Kowloon, Hong Kong

SHANGHAI
Rakuten Insight China Co., Ltd.

18C, Global Harbor Office Tower B,
No. 1188 Kaixuan North Rd,
Putuo District, Shanghai 200063, China
TEL: +86-21-6352-5550
FAX:+86-21-5386-2608

SEOUL
Rakuten Insight Korea Co., Ltd.

3F Concordian, 76, Saemunan-ro,
Jongno-gu, Seoul, 03185, Korea
TEL: +82-2-3472-5651

KUALA LUMPUR
Rakuten Insight Malaysia SDN BHD

Unit 01-07, Level 1, Tower A,
Jalan Kerinchi, 59200 Kuala Lumpur
Wilayah Persekutuan, Malaysia
TEL: +60-3-9770-2438

SINGAPORE
Rakuten Insight Singapore Pte. Ltd.

138 Market Street, #32-01,
CapitaGreen, Singapore 048946
TEL: +65-6735-1987

NOIDA
Rakuten Insight India Private Limited

Logix Park A 4 & 5 2nd Floor Sector-16,
Noida- Uttar Pradesh- 201301, India
TEL: +91-120-4111096

NEW YORK
Rakuten Insight USA Co., Ltd.

215 Park Avenue South, 2nd Floor,
New York, NY 10003 USA
TEL: +1-646-829-0560

LONDON
Rakuten Insight UK Limited

71 Queen Victoria St,
London EC4V 4AY UNITED KINGDOM
TEL: +44-20-7427-8183

BUCHAREST
Rakuten Insight UK Limited

3 Occidentului St, 4th Floor,
Bucharest, 010981, Romania

Being Asia’s Trusted Research Partner
for Over 25 Years

The predecessor to Rakuten Insight started in a classroom of a Tokyo university, by several Japanese and Asian students who believed in the potential opportunities of Asia and identified the need for local languages to be accessible on the newly invented Internet. They formed a collaboration and launched a multilingual portal website for Asian audiences in 1997 when the Internet and World Wide Web was in its infancy.

Online research solutions being very limited at that time, the company that would become Rakuten Insight grew into a pioneer of Asian online sample providers recruiting respondents from their member database and networks, serving both domestic Japanese and international clients. With countless encouragement and support from clients over the world, combined with dedicated team members and together with trusted local partnerships where needed, the company opened access to researchers across the globe looking for high quality samples and efficient solutions throughout Asia by harnessing the power of the connected world.

Over the last two decades Rakuten Insight has remained at the forefront of consumer market research data collection in the region. Our online panels have been developed throughout 12 major Asian countries and regions & the US, all of which are managed by dedicated local support teams and meet the highest standard of the industry. The team at Rakuten Insight offers 24-hour coverage from 11 worldwide locations, providing exceptional service for our over 500 clients across the globe.

Rakuten Insight is tasked with leveraging group membership assets of Rakuten for market research purposes. Having access to such a diverse and unique group of research participants allows Rakuten Insight to remain at the forefront of online research in the region.

Professional Membership

ESOMAR (European Society for Opinion and Marketing Research)  
MRSS (Market Research Society of Singapore) 1 
MRSI (Market Research Society of India) 2 

1 Singapore Office Membership
2 India Office Membership