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With our localization expertize, quality respondents recruited through our locally-managed proprietary online panels and local partner networks, and flexible customization to meet our clients’ specific needs, you have the ultimate turnkey solution for conducting research in the rapidly expanding Asian markets.
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News & Topics
Report: Online shopping – what’s changed?
In June 2022, Rakuten Insight Global interviewed over 134,000 adults 16+ years old across our 13 proprietary panels to find out how their online shopping and digital spending behaviours have changed compared to the same period last year.
ParcelMonitor.com: What Consumers Truly Think of Returns
Originally published on Parcelmonitor.com, 9th of June 2022. Returns are a necessary evil in the world of e-commerce retail. While frequent returns can adversely impact your profit margins, they also serve as a great opportunity to boost customer loyalty if handled correctly. With over $368 billion in sales lost to returns last year, developing and enforcing a comprehensive returns policy is no longer something that retailers can put on the back burner.
2022 Impact of COVID-19 on Consumer Behaviour
More than two years on from the COVID outbreak in spring 2020, we look at how consumer behaviour changed during the pandemic and whether this is likely to continue as restrictions ease.
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