Let Rakuten Insight be your reliable one-stop solution
for Asian market research.
With our localization expertize, quality respondents recruited through our locally-managed proprietary online panels and local partner networks, and flexible customization to meet our clients’ specific needs, you have the ultimate turnkey solution for conducting research in the rapidly expanding Asian markets.
YEARS OF EXPERIENCE
PROJECTS A YEAR
PROPRIETARY PANELS
AVAILABLE COUNTRIES
News & Topics
ParcelMonitor.com: What Consumers Truly Think of Returns
Originally published on Parcelmonitor.com, 9th of June 2022. Returns are a necessary evil in the world of e-commerce retail. While frequent returns can adversely impact your profit margins, they also serve as a great opportunity to boost customer loyalty if handled correctly. With over $368 billion in sales lost to returns last year, developing and enforcing a comprehensive returns policy is no longer something that retailers can put on the back burner.
2022 Impact of COVID-19 on Consumer Behaviour
More than two years on from the COVID outbreak in spring 2020, we look at how consumer behaviour changed during the pandemic and whether this is likely to continue as restrictions ease.
ParcelMonitor.com: Effect of Estimated Delivery Date on Customer Satisfaction
Originally published on Parcelmonitor.com, 2nd of March 2022. For many online customers, the availability of a clear, accurate estimated delivery date (EDD) is a make-or-break factor between conversion and an abandoned cart. Regardless of the purchase or where they are based, EDD is something shoppers expect to see at the checkout page alongside the total price of their items.
Upcoming Events
SampleCon 2022
DETAILS
Office Locations
-
NOIDA
Rakuten Insight India Private Limited
Logix Park A4 & 5 2nd Floor Sector-16,
Noida- Uttar Pradesh- 201301, India
TEL: +91-120-4111096 -
TOKYO(CORPORATE HQ)
Rakuten Insight Global, Inc.
Rakuten Crimson House,1-14-1 Tamagawa,
Setagaya-ku, Tokyo 158-0094
+81-50-5581-1710 -
LONDON
Rakuten Insight UK Limited
71 Queen Victoria St,
London EC4V 4AY UNITED KINGDOM
+44-20-7427-8183 -
SINGAPORE
Rakuten Insight Singapore Pte. Ltd.
138 Market Street, #32-01,
CapitaGreen, Singapore 048946
+65-6735-1987 -
SHANGHAI
Rakuten Insight China Co., Ltd.
18C, Global Harbor Office Tower B,
No. 1188 Kaixuan North Rd,
Putuo District, Shanghai 200063, China
+86-21-6352-5550 -
SEOUL
Rakuten Insight Korea Co., Ltd.
3F Concordian, 76, Saemunan-ro,
Jongno-gu, Seoul, 03185, Korea
+82-2-3472-5651 -
NEW YORK
Rakuten Insight USA Co., Ltd.
215 Park Avenue South, 2nd Floor,
New York, NY 10003 USA
+1-646-829-0560 -
HONG KONG
Rakuten Insight Singapore Pte. Ltd.
Level 1, Everglory Centre, 1B Kimberley Street,
Tsim Sha Tsui, Kowloon, Hong Kong -
TAIPEI Office
5F No.51, Section 3, Minsheng E.Rd.,
Zhongshan District, Taipei City
+886-2-2516-6186 #6701 -
KUALA LUMPUR
Rakuten Insight Malaysia SDN BHD
Unit 01-07, Level 1, Tower A,
Jalan Kerinchi, 59200 Kuala Lumpur
Wilayah Persekutuan, Malaysia
+60-3-9770-2438 -
BUCHAREST
Rakuten Insight UK Limited
3 Occidentului St, 4th Floor,
Bucharest, 010981, Romania